FAQs

I haven't received a booking confirmation, what should I do?

Contact the hotel for assistance with your booking confirmation, or call our central booking on +382 31 781 770

When can I check in to the hotel?

You can check in from 15:00. If you arrive earlier, you can store your baggage in the hotel's baggage area until your room is ready. If the room has been cleaned and is ready before 15:00, you may have access to the room earlier. Please be aware of our additional charge for early check-in. It’s free and subject to availability if you booked your stay directly on our website.

When do I have to check out of the hotel?

The room is yours until 12:00 on your day of departure. If you wish to check out later than 12:00, please contact reception. Please be aware of our additional charge for late check-out.

Can I bring my pet?

Yes! We allow cats and dogs (with a maximum weight of 9kg) at an additional cost of €15 per day.

Are pets allowed on the beach?

Only hotel guests and apartment owners are allowed to bring small dogs (or cats) weighing up to 9 kg onto the beach.
There will be 8 designated sunbed sets for pet owners.
Pets must be kept on a leash and their owners are responsible for their care. Hygiene bags will be provided at the entrance.
Non-guests will be informed beforehand that pets are not allowed.

Can I rent a car during my stay at the hotel?

Yes, we offer a rent a car service for all our guests. For more information and inquiries about the rent a car service, please get in touch with Dušan Radanović at dusan.radanovic@lazure.me.

Do you provide airport transfer services to guests?

Absolutely! We offer transportation services for guests arriving at Tivat, Podgorica, and Dubrovnik airports. Additional charges may apply. To learn more and make arrangements, please contact our front office team at reception@lazure.me.